This Privacy Policy governs the way Dore Service Station Ltd collects, uses, maintains, and discloses information collected from users (each, a “User”) of the www.doreservicestation.co.uk website (“Site”).

This privacy policy applies to the Site and all products and services offered by Dore Service Station Ltd.

Overview

At Dore Service Station Ltd, we are committed to looking after your personal information with great care. We never share your personal information with any third parties unless have opted in to receive review requests and/or offers/promotions by email.

Your personal information will be kept by us for warranty purposes for the duration of 5 years.

We also use your contact details for sending booking confirmations and MOT/service reminders (if you wish to receive them and have opted in)

Cookies

This website may use essential session cookies to temporarily store some of the data that is submitted when you are making an online booking.

This type of cookie only exists whilst the browser window is open and is destroyed as soon as you close it. We never store highly sensitive information like credit card numbers in our session cookies.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site.

In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys if you have opted in. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

You have the right to ask for a copy of any of your personal data held by Dore Service Station Ltd (where such data is held). Under the GDPR, no fee is payable, and we will provide all information in response to your request free of charge. Please contact us for more details by email on info@doreservicestation.co.uk, or alternatively by phone on 0114 2364 691.

How we use collected information

Dore Service Station Ltd collects and uses Users personal information for the following purposes:

  • Name, address and contact number is kept for 5 years for warranty purposes after a job is completed.
  • To respond to customer service requests and quotations requested by customers
  • To send review requests and offers/promotions if you have opted in for us to do so.
  • We continually strive to improve our website offerings based on the information and feedback we receive from you.

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their enquiries, and/or other requests or questions.

If User decides to opt-in to our mailing list, they will receive emails that include company news, updates, offers and service information.

If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

Changes to this privacy policy

Dore Service Station Ltd has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.